Embark on a Journey of Sophisticated Returns & Exchanges at ColourPopUp.com
A warm welcome to ColourPopUp.com, the epitome of fashion and refinement. This is where exquisite fashion choices converge. Our selection of sumptuous apparel, fine footwear, and distinguished accessories are curated to satiate your distinguished tastes and personal style narratives.
Our mission is to deliver an elegant and seamless shopping experience, featuring an intuitive website layout, effortless product discovery, vivid and true-to-life product imagery, thorough descriptions, and genuine customer reviews. This blend is designed to provide a faithful portrayal of our products, helping you select the perfect ensemble for every occasion.
Recognizing the challenges of online shopping, we've created a return and exchange policy that is designed to be as refined and effortless as your shopping journey. At ColourPopUp.com, your satisfaction is our highest accolade.
Whether you've selected a chic cocktail dress, a debonair pair of boots, or a bespoke accessory, our goal is to ensure every piece you select imbues confidence and serves as a prized addition to your wardrobe.
Our return policy is crafted with equal attention to detail:
Section A - Clarifying the Return Policy: We strive to provide clear and easy-to-understand return policies, allowing you to shop with assurance, fully aware of your purchasing terms. If any item doesn't meet your expectations, we provide a return facility, subject to certain conditions. Items must be returned in the same condition as received, untouched and with original tags intact.
Section B - The Importance of Timely Return Initiation: Speed is key for returns and exchanges. We ask for prompt return initiation within 48 hours to facilitate efficient inventory management and improved customer satisfaction.
Section C - Return Completion Timeline: Following a successful quality check, the process for replacements, or credit notes is typically concluded within 10-15 business days.
Section D - Exchange Process: We are more than happy to assist with size or color exchanges, subject to product availability. If unavailable, a return process will be initiated instead.
Section E - Policy for Special Offers: Items bought under special offers such as 2 For 799, Buy 1 Get 1 & Buy 2 Get 1 and similar promotions are exempt from returns, refunds, or exchanges.
Section F - Lingerie Return Policy: For hygiene and safety, lingerie items are ineligible for returns or exchanges. If you've received a damaged item, please contact us within 48 hours.
Section G - Policy for Lifestyle: Clothing, Footwear, Fashion Accessories: If any product from these categories is damaged, we offer a one-time replacement or a credit note, subject to notification within 48 hours.
Section I - Special Promotions Return Policy: Items procured during special promotions like 2 For 799 ,BUY 1 GET 1, BUY 2 GET 1 cannot be returned, exchanged, or refunded, unless damaged. In such cases, contact us within 36 hours.
Section J - Lifestyle Categories Return Policy: For these categories, we offer a one-time replacement or a credit note if the product is damaged, subject to notification within 36 hours.
Section K - Return Shipping Policy: Return shipping charges are borne by the customer. For unsupported locations, self-shipping is available with reimbursement up to Rs 100 per shipment.
At ColourPopUp.com, your satisfaction is paramount, and our aim is to make your shopping experience an embodiment of luxury. Our dedicated customer service team is always on standby to assist you. You can reach us via email at support@colourpopup.com or via direct message on Facebook or Instagram.
Shop with style, shop with ColourPopUp.com! This document stands as the official return and exchange policy of ColourPopUp.com, applying to all purchases made through our website.